Head of Collection Development Group
An international group of companies, one of the leading professional players in the CIS debt management market is looking for a Head of Collection Development Group for its office in Kyiv.
• Portfolio processing strategy development, implementation, controlling
• Continuous collection tools improvement (letters, skip-tracing, sms, etc.)
• Collection systems (CRM and PBX) development in role of product owner
• Co-work with clients and partners (big Industry companies like big Banks, Telecom, Audit and large International enterprises)
• Management (hiring, team integration, performance evaluation and motivation) of 20+ people
• Close collaboration with IT department and business stakeholders as project manager or project
• expert/business analyst
• 5+ years of experience, experience in the debt collection industry is a plus
• Strong analytical skills, familiar with statistics
• Proficient English
• Advanced MS Office user, especially Excel
• Knowledge of SQL (T-SQL) is a plus
• Experience in creation of workflow diagrams/charts/presentations
The employer offers a competitive salary package, fully official employment, professional development, long term work perspective.